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  1. Home

  2. Government

    1. Bid Opportunities
    2. Agendas & Minutes
    3. Boards & Committees
      1. Board of Zoning Appeals
      2. City Council
      3. Industrial Development Board
      4. Live Stream / Media Archive
      5. Planning Commission
      6. Apply for Board/Committee
      7. 2026 Meeting Schedule
    4. Meeting & Agenda Portal
    5. Budget
    6. City Charter
    7. Municipal Code
    8. Open Records Request
      1. Open Records Request Portal
      2. Open Records Request Form (PDF)
    9. Public Notice
    10. Sumner County Government
    11. Title VI & ADA
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  3. Departments

    1. Building Codes
      1. Building Permit Applications
      2. Building Code Application Portal
      3. Building Permit Guidelines
      4. Design Criteria
      5. Fee Schedule
      6. Fireworks Stand Permit
      7. IDT Plans: Submit Plan Review | Permits | Inspection Request
      8. International Code Council (ICC) Code Reference
      9. Property Nuisance Complaints
    2. Business Office
      1. After Hours / Emergency Information
      2. Billing & Collections
        1. Billing Adjustments
        2. How to Read Your Bill (PDF)
        3. Hydrant Meter Rental Policy
        4. Reconnection Policy
        5. Setup / Discontinue Services
        6. Theft of Services / Tamper Policy
      3. Business Tax License
        1. Mobile Food Vendors
        2. List of Active Vendors
        3. Transient, Solicitor, Peddler Vendor Permits
      4. Court
        Traffic Class
      5. Payments
      6. Property Tax
      7. Rates
      8. Return Payment Fee
      9. Utility Bill Calculator
      10. Utilities
    3. Economic & Community Development
      1. Highway 109 Plans
      2. PILOT Incentives
      3. Portland Incentives
    4. Finance
      Information and Resources
    5. Fire
      1. Command Staff
      2. Fire Marshal’s Office
        1. Fire Codes
        2. Fire Investigations
        3. Food Trucks
        4. Tier II Reporting
      3. Fire Safety Inspections
      4. Burn Permit
      5. Smoke Alarms
      6. Public Education
      7. Portland Safety Spotlight
      8. Fireworks Ordinance
      9. Stations & Equipment
        1. Fire Halls
        2. Fire Trucks
    6. Government / Educational TV
      Live Stream / Media Archives
    7. Human Resource
      Careers
    8. Mayor’s Office
    9. Municipal Airport
    10. Parks & Recreation
      1. Dogwood Hills Municipal Golf Course
      2. Event Applications
      3. Facilities
      4. Events
        1. Harvest Craft Show & Sale
        2. Trick or Treat
      5. Regulations
      6. Youth Athletic Programs
    11. Planning & Zoning
      1. Annexation
      2. Board of Zoning Appeals
      3. Floodplain Management
      4. IDT Plans: Submit Plan Review | Permits | Inspection Request
      5. Letter of Credit / Sureties
      6. Planning and Zoning Fee Schedule
      7. Planning Commission
      8. Planning Documents
        1. Applications
        2. Information Sheets
        3. Letters of Credit / Sureties
        4. Planning Complaint Form (PDF)
        5. Regulations
      9. Planning GIS Map
      10. Preserving Portland
      11. Zoning
      12. Upcoming Proposed Subdivision Regulations Amendment
    12. Police
      1. Animal Control
        1. Domesticated Fowl (Chicken)
        2. Municipal Codes
      2. Divisions
      3. Police Records Request
      4. Property Nuisance Complaints
      5. Public Education
      6. Organization
        1. Chaplain
        2. Command Staff
        3. Divisions
        4. Organizational Chart
    13. Public Works
      1. After Hours / Emergency Information
      2. Sanitation Department
        1. Convenience Center
        2. Sanitation Route Schedule
      3. Sanitation Routes
      4. Stormwater Department
        1. Illicit Discharge
        2. Info for Contractors and Developers
        3. Land Disturbance Permit
        4. Permanent Stormwater Management
        5. Public Education and Involvement
        6. Stormwater Documents
        7. Stormwater Request / Concern
        8. Tennessee Stormwater Association
      5. Street Department
    14. Utilities
      1. After Hours / Emergency Information
      2. Report a Natural Gas Leak
      3. Natural Gas
        1. Report a Natural Gas Leak
        2. Natural Gas Survey
        3. Public Awareness Message for Natural Gas
          Water Treatment Department
      4. Water Distribution
      5. Sewer Collection
        1. Sewer Standard Details
        2. Additional Sewer Information
      6. Rates
      7. GIS Map
      8. Regulations
      9. Forms and Services
        1. GIS Map
        2. Additional Area Utility Service Providers
        3. Water Distribution
          1. Do I have a Water Leak?
          2. Lead Service Line Inventory
        4. Single-Service Residential Availability Form
        5. Residential Subdivision Availability Form
        6. Commercial/Industrial Availability Form
        7. Gas Service Load and Location Request Form
        8. Grease Interceptor Sizing Calculator
      10. Developers/Engineers/Contractors
        1. Steps for Developers
        2. PDU Design Requirements
        3. PDU Final Plat Requirements
        4. PDU Standard Notes
        5. TDEC-Approved PDU Specifications
        6. Standard Details
          1. Water Details
          2. Sewer Details
          3. Civil Details
      11. Backflow Prevention Info
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  4. Business

    1. Bid Opportunities
    2. Building Codes
      1. Building Permit Applications
      2. Building Code Application Portal
      3. Building Permit Guidelines
      4. Design Criteria
      5. Fee Schedule
      6. Fireworks Stand Permit
      7. IDT Plans: Submit Plan Review | Permits | Inspection Request
      8. International Code Council (ICC) Code Reference
      9. Property Nuisance Complaints
    3. Business Office
      1. Business License
        1. Mobile Food Vendors
        2. List of Active Vendors
        3. Transient, Solicitor, Peddler Vendor Permits
    4. Fire Marshals Office
    5. Fire Safety Inspections
    6. IDT Plans
    7. Planning Documents
    8. Utilities
      1. After Hours / Emergency Information
      2. Report a Natural Gas Leak
      3. Natural Gas
      4. Water Distribution
      5. Sewer Collection
      6. Rates
      7. GIS Map
      8. Regulations
      9. Forms and Services
      10. Developers/Engineers/Contractors
      11. Backflow Prevention Info
    9. Start a Business
      1. Applications and Forms
      2. Helpful Information
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  5. Community

    1. Careers
    2. Community Events
    3. Political Forum
    4. Celebrate America 250
    5. Notable Appearances in Music & Film
    6. Community News
    7. Highway 109 Plans
    8. Parks & Facilities
    9. Portland History
    10. Preserving Portland Community Visioning
    11. Strawberry Festival
    12. Water Quality Report
    13. Weather
    14. Maps
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  6. How Do I?

    1. After-Hours / Emergency Information
    2. Apply For
      1. Building Permit
      2. Burn Permit
      3. Business License
      4. Employment Opportunities
      5. Land Disturbance Permit
      6. Utility Services (Natural Gas, Water, Sewer, Sanitation)
      7. Board/Committee Application
    3. Contact
      1. City Departments
      2. Mayor's Office
      3. Police Department
      4. Fire Department
    4. Find
      1. Maps
      2. Court
      3. IDT Plans Portal
      4. Municipal Airport
      5. Portland City Hall
      6. Social Media Outlets
      7. Utility Service Rates
    5. Start a Business
      1. Applications and Forms
      2. Helpful Information
    6. Pay
      1. Court Fines / Tickets
      2. Property Tax Payments
      3. Utility Payment
    7. Sign Up For
      1. Alerts
      2. Park Facilities & Programs
      3. Notifications
    8. Submit
      1. Citizen Service Request
      2. Open Records Request
      3. Open Records Request Portal
      4. Police Records Request
      5. Property Nuisance Complaint
      6. Requests for New Project Permits
      7. Register a Yard Sale
      8. Storm Water Management Request
      9. Title VI & ADA
      10. After-Hours Service Request
      11. How to submit IDT Commercial / Industrial Projects
    9. View
      1. Agendas & Minutes
      2. Current & Past Meetings
      3. Website / Social Media Policy
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  7. CustomLinks_7

    1. Lead Service Line Inventory
    2. Do I Have a Water Leak?
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  8. CustomLinks_10

    1. Highway 109 Plans
    2. Incentives
    3. Grant Report
    4. Building Permit Guidelines
    5. Building Permit Applications
    6. Developer Meetings
    7. FAQs
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  9. CustomLinks_11

    1. Natural Gas
    2. Water Distribution
    3. Sewer Collection
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  10. CustomLinks_13

    1. Water Distribution
    2. Natural Gas
    3. Sewer Collection
    4. Services
    5. Contractors / Developers / Engineers
    6. Public Education and Awareness
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