Open Records Request

New Open Records Request Portal is now available

The City of Portland has transitioned to a new, streamlined system for managing public records requests. The NextRequest Portal, provided by CivicPlus, now serves as the central location for submitting, tracking, and receiving public records. This online platform enhances transparency, improves efficiency across departments, and offers residents a more convenient way to access public information.

How to Use the NextRequest Open Records Portal

1. Access the Portal

  • Visit the City of Portland’s official website.

  • Navigate to the HOW DO I? section

  • Under SUBMIT, select OPEN RECORDS REQUEST.

  • On the right side of the page click on red button ACCESS PORTAL OPEN RECORDS REQUEST .

  • Or visit: https://cityofportlandtn.nextrequest.com/

2. Create Your Account

  • Click Sign Up in the top‑right corner of the portal homepage.

  • Enter your name, email address, and create a password.

  • Verify your email.

3. Submit a Request

  • Select New Request or Make Request.

  • Provide a clear description of the record you are seeking.

  • Include helpful details such as dates, departments, or topics.

  • Submit the form and the required photo proof of Tennessee residency once complete.

4. Track Your Request

  • Log in any time to access your Dashboard.

  • View request status updates and estimated timelines.

5. Receive Your Records

  • You will receive an email notification when your request is ready.

  • Log in to the portal to download your documents.


Alternative Submission Option

Tennessee state law also allows residents to request open records using the following methods:

By Mail

Fill out the Open Records Request Form (PDF), mail the form and photo proof of Tennessee residency to:

City of Portland, TN
City Recorder / Open Records Request
100 S. Russell St.
Portland, TN 37148


By Email

Fill out the Open Records Request Form (PDF), email the form and photo proof of Tennessee residency to: recordsrequest@cityofportlandtn.gov

In Person

Fill out the Open Records Request Form (PDF), drop the form off along with photo proof of Tennessee residency in person at Portland City Hall, 100 S. Russell Street, Portland, TN.