City of Portland App

Introducing the new City of Portland, TN app! Here you can find online forms, fill out service requests, see available jobs and much more! Moving into new technology, citizens can access different facets of our website easier than ever! Have questions? He...

IDT Plans

Here is the link to the IDT Plans site! 

https://cityofportlandtn.idtplans.com/secure/

After Hours/Emergency Info

In case of an after hours emergency, call for assistance; if you are shut off due to non-payment read the Shut Off for Non-Payment section before you call.

• Natural Gas Emergency: 615-388-0997
• Water Emergency: 615-670-6785
• Sewer Emergency: 615-456-5075
• Street ...

Utilities Billing & Collections

Billing adjustments, late payments and procedures, rates, setup/ transfer services, theft of services/tamper policy, and how to read your bill found under the Utilities billing and Collections tab. The business office located on the BACK ...

Middle Tennessee Strawberry Festival

Celebrating Sweetness: The Delightful Portland TN Strawberry Festival

Every year in the month of May, the picturesque city of Portland, Tennessee, comes alive with a burst of vibrant colors and the sweet aroma of strawberries. The Portland TN Strawberry Fe...

Social Media

We have several different outlets for our media! Although all information can be found on our website, we find social media reaches and informs more people. 

• City of Portland, TN Government
• Portland Police Department
  • Instagram
• Portland TN Fire Depart...

Create an Account

With the MyAccount feature, you can customize your viewing experience, sign up for notifications, and engage in information you care about. Check out Notify Me today!

Stay connected!

Notify Me allows you to subscribe to an unlimited number of email lists. Receive email or text message updates regarding the information you have requested. Check out Notify Me today!

Keep in Touch

Stay in touch with us by following us on Twitter, becoming our friend on Facebook, or subscribing to one of our RSS Feeds.

Website Personalization Now Available!

By clicking “Log In” on the MyAccount bar at the top of the screen, users may create a login for the site or use their Facebook profile to access MyAccount. Once logged in, visitors can choose the modules, features and keywords that they’d like to see mos...

Create an Account

With the MyAccount feature, you can customize your viewing experience, sign up for notifications, and engage in information you care about. Check out Notify Me today!

Stay connected!

Notify Me allows you to subscribe to an unlimited number of email lists. Receive email or text message updates regarding the information you have requested. Check out Notify Me today!

Website Personalization Now Available!

By clicking “Log In” on the MyAccount bar at the top of the screen, users may create a login for the site or use their Facebook profile to access MyAccount. Once logged in, visitors can choose the modules, features and keywords that they’d like to see mos...

Keep in Touch

Stay in touch with us by following us on Twitter, becoming our friend on Facebook, or subscribing to one of our RSS Feeds.

Aerial surveys will start for the Portland Municipal Airport on September 28, 2023.

In accordance with Tennessee Aeronautics Regulations, ground and aerial surveys will start for the Portland Municipal Airport on September 28, 2023.  This work is required for the new Portland Airport Layout Plan. A drone will be used and may be ...

TDOT Highway Entrance Permits

If you are applying for a Land Disturbance Permit from the City of Portland and the entrance to the property is on state highway right-of-way, you must provide a copy of an entrance permit from TDOT. A copy of the TDOT permit must be uploaded to the IDT p...

Request for Qualifications

Request for Qualifications

Due: Wednesday, October 18, 2023, no later than 2:00 p.m. (CST)

The City of Portland, Tennessee, an equal opportunity, affirmative action employer seeks interested firms to provide services with our Competitive...

City of Portland will no longer collect the Sumner County Adequate Facilities Tax.

Attention- All Contractors and Homeowners

Beginning October 1, 2023, the City of Portland will no longer collect the Sumner County Adequate Facilities Tax. To obtain a Building Permit from the City of Portland, you will have to present a receipt from Sumne...

Gas Leak Survey

To all City of Portland Natural Gas Customers:

Currently and in the next couple months, the City of Portland will be conducting natural gas leak survey safety inspections within the Portland area. A City of Portland employee wil...

Portland Water Treatment Plant Notice

Portland Water Treatment Plant Notice:

Due to the flash flooding that occurred on Friday June 30^th, 2023, the treatment plant needed to switch sources on its raw water intake from West Fork Drakes Creek to the City Lake which eventually led to so...

Meter Replacement Program (MRP) in the Oak Grove Area

The City of Portland will be initiating a Meter Replacement Program (MRP) with local contractors in the Oak Grove Area. The contractors will be through a city contract and performing the removal and replacement of old meters as representatives of the city...

Portland Water System 2022 Water Quality Report

 The State and EPA require us to test and report on our water on a regular basis to ensure its safety. We have met all of these requirements.  Results of unregulated contaminant analysis are available upon request.  We want you ...

Ordinance 22-77 Water & Sewer Rate Increase

Ordinance 22-68 Water Meter Base Fee

Homeowner Water Line Protection Program is not an affiliate of or endorsed by City of Portland, TN .

Limited number of Sesquicentennial books now available.

There are only a limited number of sesquicentennial books available for sale at Portland City Hall.

Utility Bill New Look!

Your utility bill now has a new look.

Read on...

Natural Gas Public Awareness Surveys

The City of Portland Natural Gas System Survey Questions For AFFECTED PUBLIC

The City of Portland Natural Gas System Survey Questions for Excavators

The City of Portland Natural Gas System Survey Questions For LOCAL GOVERNMENT/PUBLIC OFFICIALS

Natural Gas Pu...

Highway 109 Plans

The proposed project includes construction of a new segment of State Route 109 from the existing route, south of the City of Portland near State Route 76, bypassing the City of Portland and connecting back to State Route 109 north of the city in Sumner Co...

New Property Tax Bill Pay Feature: 24/7 Interactive Online and Phone Payments

New Utility Bill Pay Feature: 24/7 Interactive Bill Payment by Phone

Credit Card, Debit Card, and Electronic Check Fees: Xpress Bill Pay

http://XpressBillPayFeeNotice

Return Payment Fee

Highlighted Sections of Resolution No. 22-45:

1. The returned payment fee will now be $30 or 1%charge for any return payment over $3,000.
2. If two returned payments are received b...

Sanitation Collection Rates

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