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Water & Gas Reconnection Policy

Water and Natural Gas services will be reconnected only during the times listed and you must be present for the services turned on.

  • Monday – Friday: 8:00 AM to 4:30 PM at $30 Fee (regular office hours)

  • *Monday – Friday: 4:30 PM to 7:00 PM at $90 Fee
  • *Saturday and Sunday (including holidays): 8:00 AM to 4:30 PM at $125 Fee

*For after regular business hours must show proof of payment on Xpress Bill Pay

If payment is made online on the cutoff day or after services have been disconnected for non-payment YOU MUST NOTIFY THE BUSINESS OFFICE about the payment, failure to do so could extend the cutoff period. The business office can be reached at 615-325-6776 Ext. 555.