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Water & Gas Reconnection Policy

IF YOU ARE SHUT OFF FOR NON-PAYMENT

Water and Natural Gas services will be reconnected only during the times listed and you must be present for the services to be turned on.

  • Monday through Friday: 8:00 AM to 4:30 PM at $50 Fee
  • Monday through Friday: 4:30 PM to 7:00 PM at $100 Fee
  • Saturday and Sunday (including holidays) 8:00 AM to 4:30 PM at $150 Fee

*If reconnect is after regular business hours you must show proof of payment on Xpress Bill Pay.

*If payment is made online on the cutoff day or after services have been disconnected for non-payment YOU MUST NOTIFY THE BUSINESS OFFICE about the payment, failure to do so could extend the cutoff period. The business office can be reached at 615-325-6776 Ext. 555.