Billing Adjustments

Portland Utilities will give an adjustment due to a water leak once per year. In order to receive the adjustment, receipts for parts and/or labor must be turned in to prove that the leak was repaired and water usage must go back to normal.

The other type of adjustment the City of Portland utilities offers is a swimming pool adjustment. This type of adjustment is allowed once per year and adjusts city sewer only. The form for pool adjustments can be downloaded here.